At Select Gadgets, we are committed to providing quality products and services, and we want you to be completely happy with your experience. We’ll always strive to handle any concerns in a fair and reasonable manner. Product warranty duration will be clearly stated.
Defective Products:
If you receive a defective product, you can return it within 7 days of delivery for a repair, replacement, exchange, or refund. Please note that a refund will only be issued if the product cannot be repaired, replaced, or exchanged.
Non-Defective Products:
Non-defective items can also be returned within 7 days of delivery, but only for an exchange, provided they meet our eligibility requirements.
After 7 Days:
Once the 7-day return period has passed, Select Gadgets will not offer returns, refunds, exchanges, or repairs. However, if you encounter any issues beyond this time frame, feel free to contact our Customer Care team, and we’ll do our best to assist you. Your Satisfaction is our paramount concern.
Manufacturer Warranty:
If you discover a defect outside the return period, please reach out to the product's manufacturer to address any warranty concerns.
Return Conditions:
Items must be returned in the same condition in which you received them, along with an approved RETURN form. Returns that do not meet these conditions will be declined and sent back to you.
Incorrect Items Delivered:
If you receive the wrong item(s), Select Gadgets will cover the cost of returning the products to our Lagos office. Once we receive the items, your shipping costs will be credited back to your account.
1. Go to Return Policy, Click on the Return Form and Fill Out the Form. We will get in contact with you.
2. Call or WhatsAspp 08026051358
3. Send an Email With Purchase Details and Details of issues to sales@select.com.ng
Select Gadgets will arrange for pickup, or if we don’t service your area directly, we’ll provide details on how to send the item back via our logistics partner. Valid returns will have shipping costs reimbursed.
Once the item arrives at our warehouse, we’ll inspect it. If the return is not valid, we’ll notify you and return the product. If everything checks out, we’ll proceed with your request promptly.
There are certain cases where returns may not be possible:
Note: For items with a broken seal that are eligible for return, a 20% restocking fee will apply based on the sale price. For items with missing or tampered accessories, a 35% Restocking fee will apply based on the item's sale price.